"A big thank you to Y C Change Consultants Ltd for their invaluable help in training our residents on how to carry out mystery shopping.  The training was relaxed, fun and interactive and enabled our reisdents to feel more confident in becoming involved in helping us to tailor our services more effectively.  In addition to the training they advised on the most effective way of carrying out the process leaving everyone really clear about how to proceed."

Fairfax House, 69 Buckingham Street, Aylesbury, Bucks, HP20 2NJ

Telephone: 01296 732605