"Yvonne Castle worked to support the Council's Comprehensive Performance Assessment in May 2008  Having been highly recommended by a previous client, another local authority, we already had an idea of the sort of support that she would offer.  We agreed a number of ways we would like Yvonne to work with us that included reviewing our self-assessment, assessing our proposed evidence list and undertaking mock interviews with officers and members selected for inteview by the Audit Commission.  She was very well prepared and undertook supportive yet challenging interviews designed to get the best out of attendees and to help them to better prepare fo the 'real thing'.  A really positive detail was Yvonne gave each person a list of potential questions and areas for further investigation.  Finally Yvonne presented a well researched and informative overview of her findings to our Exective members and senior officers after completion of interviews.  She knew her subject area well and her past experience of having undertaken CPA inspections was evident in the attention to detail and knowledge of potential inspection questions.  Yvonne's work definately helped us to better preapre for our inspection and I would highly recommend her to any other local authority or similar organisation going, or planning to go, through an external assessment."

Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP

Telephone: 0115 907 2241

 

"Yvonne, I would like to offer my personal thanks for helping us to prepare for this inspection.   Your desktop review of the self assessment was pivotal in getting our submission right and the mock inspection was invaluable as a dry run through a safe environment.   Both of these elements have been key to our success."

 

“Very pleased with both the quality of work and the outcomes.   Good feedback from the participants, who felt much better prepared for the CPA Inspection as a result of this work.   Yvonne Castle's background with the Audit Commission was particularly useful.”   

High Peak Borough Council (scored excellent through CPA)

Hayfield Road, Chapel-en-le-Frith, High Peak, SK23 0QJ

Telephone: 0845 129 7777