Working with public sector organisations, businesses and individuals, we look at:

• Coaching
• Team Building
• Handling Conflict  
• Facilitation
• Interim Management
• Capacity Building
• Leadership Development and Skills Coaching for Managers, Staff, Board Members and Councillors
• Staff satisfaction surveys
• Diversity awareness raising
• 360° appraisal 
• Customer training
• Capacity building
• Community engagement, involvement and consultation

Staff Performance Coaching

YC Change Consultants Ltd is a consultancy AND coaching business and coaching is vital in organisations in the modern world.  We have qualified coaches who can work with you on an individual basis or work with teams to ensure high levels of motivation and improved staff performance.  Given the importance of coaching in organisations in reaching excellence we have dedicated individual pages to coaching on our website.

Team Building and Conflict Handling

Consultancy and coaching work in relation to your people includes working with your teams – this may be teams developing a new vision, it may be dysfunctional teams, it may be the building of new teams created to provide new services.  Whatever your scenario it is vital that you have effective teams, pulling together in the same direction. We can also work with you on a specific issue of handling conflict or with individuals and/or teams where harmonisation needs restoring.

Recruitment and Interim Management

We provide facilitators for any away days or any conferences you may hold where it is advantageous to you to use someone external to the organisation.  We can support you in maximising the effectiveness of time spent away from the office.

We provide interim management services through our highly qualified consultants.  You may need additional or replacement capacity within your organisation on a temporary basis.  You may be going through a restructure; creating a new management team; have a need to deliver specific high profile projects; have crucial vacancies that you need to fill – whatever your need for interim management capacity, we can seek to provide that for you.  Our consultants are from the public and the private sector industry with a range of backgrounds and qualifications.  

Leadership and Management Development

YC Change Consultants Ltd provides Management and Leadership development, training and coaching, both to officers, Councillors, Board members and partners.  Examples include dealing with culture change, decision-making and leadership skills, prioritisation skills, project management, HR management, financial management, risk analysis, options analysis, delegation skills, time management, coaching in business, plus many, many more.  We will tailor programmes to suit your needs.

We have spoken at events on diversity and bring diversity into all our inspection support / critique work.  We can help you to raise awareness and deliver training within your organisations to help you enhance your customer-focused services.